Hug Enterprises: Privacy Policy

About

Hug Enterprises Ltd is registered in England and Wales under company number 13904880 with a registered office at Dalton House, 35 Chester Street, Wrexham, LL13 8AH, United Kingdom.

Summary

At Hug we believe in the importance of looking after your information and ensuring you have maximum control over it so we’ve summarised the key points from within our Privacy Policy - but of course we suggest reading it in full.

Only those within your organisation with the appropriate access level are able to view your information & we restrict access on our end. If you’d like to access, amend or delete any information please contact help@hug.enterprises.

IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE HUG OR THE SERVICE.

Personal Data We May Obtain From You

“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• Any correspondence we have with you and your Users should you or your Users contact us.
• Data you or your Users provide when you fill out forms on our Website.
• Any data and information you or your user provide to us in respect of our delivery of any service you have procured from Hug.
• Responses to optional research surveys we ask you or Users to complete.
• Details of your or your Users’ visits to our Website, including without limitation location and traffic data, weblogs, resources you access and other communication data.

Cookies and IP Addresses

We may obtain information about your and your Users’ computer, which includes your and your Users’ IP address, browser type and operating system where available. This accumulation of data is used to assist system administration.

We use the following cookies:

• Strictly necessary cookies: Required for the operation of our Website and Service.
• Analytical/performance cookies: Allow us to recognise and count the number of visitors.
• Functionality cookies: Used to personalise content for you and remember your preferences.
• Targeting cookies: These cookies record your visit to our Website and the pages you visit.

Product Improvements

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data visit the Microsoft Privacy Statement.